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Job Descriptions


Showroom Floor - Primary & Secondary Responsibilities

Door Checker

Door Checker must never leave his/her post without a replacement present!

Primary

Door Checker is to remain at the post of the exit door and check out every customer leaving the building. 

A customer is successfully checked out of our building with his/her merchandise if the Total Quantity Sold on our invoice matches the packed quantity as specified by the packer assigned to that particular transaction.

Secondary

Door Checker is to assist in creating selling items out of loose pieces by packaging items into containers

Packer & Loader

Primary

Packer is to accurately COUNT and PACK all merchandise scanned through checkout into packing boxes. Packer must keep accurate count and verify his/her counted total with the cashier's total quantity to be released to load the customer.

Packer is to quickly escort the customer to his/her vehicle, load the merchandise and resume packing the next customer available.

Secondary

Packer's secondary responsibilities:
  • Sweep showroom floor
  • Restock registers with boxes
  • Report to the manager on duty for next work assignment

Cashier

Primary

Cashier is to  accurately scan every item one by one and follow all instructions to check out a customer during a sale

Secondary

Cashier's secondary responsibilities:
  • Updating sticker prices for merchandise on shelf
  • Cleaning Register and confirming register inventory
  • Scanning and assisting in Pick up and Delivery Orders

Line/Stocker

Primary

Line/Stocker is to quickly stock up, fill, front and rotate merchandise in their assigned areas

Line/Stocker is to help all customers in finding and possibly pulling merchandise in their assigned area

Secondary

Line/Stocker's secondary responsibilities:
  • Notify manager of stock out as soon as possible
  • Clean assigned area
  • Assist in tracking merchandise

Team Leader

Primary

Secondary

Customer Service

Primary

Customer Service is to 
  1. Welcome all entrants into our building
  2. Follow all directions in creating new customer accounts
  3. Process returns for all customers
  4. Field incoming phone calls and transfer them to their proper location
  5. Provide various forms as specified by particular case (e.g. Employment 

Secondary

Category Manager

Primary

Secondary

Salesperson (Local Sales)

Primary

Secondary

Floor Manager

Primary

Secondary



Shipping Department - Primary & Secondary Responsibilities

Order Puller

Primary

Secondary

Order Checker

Primary

Secondary

Palletizer

Primary

Secondary

Loader

Primary

Secondary

Shipping Manager

Primary

Secondary

Recieving Department - Primary & Secondary Responsibilities

Forklift Driver

Primary

Secondary

Warehouse Manager

Primary

Secondary

Clerical & Managment Department - Primary & Secondary Responsibilities

Accounts Payable

Primary

Secondary

Accounts Recievable

Primary

Secondary

Purchasing

Primary

Secondary

National Sales Representative

Primary

Secondary



Warehouse - Shipping & Receiving

Receiving Manager - 

Warehouse Worker (Receiving) - 

Shipping Manager - 

Warehouse Worker (Shipping) - 
    Order Puller
  •          <1 mistake per order pulled
Palletizer
  •     2 pallets palletized per hour  
Truck Loaders
  •     Must be able to load a full truck in 45 minutes max
Consequences: 
Performance reviews dictate wages 
  • Above average performance reviews for 2 cycles mandate a raise
  • Below average performance reviews for 2 cycles mandate a decrease
  • consistent below average performance reviews mandate continued employment review


Clerical & Office - Management

Accounts Payable - 

Accounts Receivable - 

Purchasing - 

Sales (National) - 
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