1. Introduction and Welcome Note

I would like to take this time to extend a very warm welcome to you.  We at Import Warehouse Inc. will try to provide the types of experiences and rewards that will help you achieve your personal ambitions.

You will find Import Warehouse Inc. unique where we are working as one family with a corporate structure. You will meet employees who have been with us most of their lifetime and some who just arrived. Our employees are encouraged to provide the best service to our customers.

It is my wish that you be aware that we are a business; unique in so many ways but nevertheless a business.  We have fierce competition and fixed costs (i.e., taxes, insurance, utilities, etc.) which are increasing each year.  I challenge you to pay attention to each and every detail because the small things quickly add up to be big things.

The reason this business has been successful in the past is because of a select group of people who have worked here.  Their loyalty, hard work, sacrifice, interest, imagination, and dedication have made this business "the talk of the town".

It is my sincere wish that you will be happy here.  We promise to challenge you and sometimes push you to your maximum potential.  However, if you are unhappy with us or cannot seem to reach your own idea of self fulfillment I simply ask that you move on.

Sincerely,
Anita Bhatia
Ravi's Import Warehouse
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